Terms of Service
SelinAI LLC
Effective Date: September 23, 2026 Last Updated: September 23, 2026
These Terms of Service ("Terms") govern your access to and use of the services, software, APIs, web platforms, and AI-powered applications (collectively, the "Services") provided by SelinAI LLC, an Iowa limited liability company ("SelinAI," "we," "us," or "our"). Please read these Terms carefully before using any Services.
1. Acceptance of Terms
By accessing or using any Services, you ("User," "Client," or "you") agree to be bound by these Terms and all applicable laws and regulations. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
If you do not agree to these Terms, do not access or use the Services.
Your continued use of the Services following any modification to these Terms constitutes your acceptance of the updated Terms.
2. Description of Services
SelinAI designs, builds, and delivers custom artificial intelligence and software applications to business clients. Services may include, but are not limited to:
- Custom web platforms and software applications
- Application programming interfaces (APIs)
- AI agents and automated workflows
- Other software products developed or hosted by SelinAI
The specific features, deliverables, timelines, and obligations for any engagement are governed by the applicable service agreement, Statement of Work ("SOW"), order form, or similar written agreement between you and SelinAI ("Service Agreement"). In the event of a conflict between these Terms and a Service Agreement, the Service Agreement controls with respect to that engagement unless otherwise expressly stated. If these Terms conflict with a signed Client Service Agreement, Statement of Work, Data Processing Agreement, security addendum, order form, or other written agreement signed by SelinAI, the signed agreement controls for that engagement.
3. Eligibility
To access or use the Services, you must:
- Be at least 18 years of age;
- Be a validly formed business entity, or be an authorized representative acting on behalf of such an entity; and
- Have the legal authority to enter into a binding agreement.
The Services are not intended for, and may not be used by, individuals acting in a personal consumer capacity. The Services are not available to users located in, or who are nationals or residents of, countries or territories subject to comprehensive U.S. government sanctions (including those administered by the U.S. Office of Foreign Assets Control, "OFAC"), or to any person or entity identified on applicable sanctions lists. By using the Services, you represent and warrant that you are not subject to such restrictions.
4. Accounts and Access
Account Responsibility. If you are provided with login credentials, account identifiers, API keys, or other access mechanisms to use the Services, you are solely responsible for maintaining the confidentiality and security of those credentials and for all activity that occurs under your account.
Unauthorized Access. You agree to notify SelinAI promptly at [email protected] if you become aware of any unauthorized access to or use of your account or credentials.
No Sharing. You may not share, transfer, or sublicense your access credentials to any third party unless expressly authorized in a Service Agreement.
Suspension. SelinAI reserves the right to suspend or terminate your access to the Services, with or without notice, if we reasonably believe that your account has been compromised, is being used in violation of these Terms, or poses a risk to the Services or other users.
5. Acceptable Use Policy
You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not, and shall not permit any third party to:
Violate any law. Use the Services in any manner that violates applicable local, state, federal, or international law or regulation, including data privacy laws, export control laws, and anti-corruption laws.
Reverse engineer. Attempt to reverse engineer, decompile, disassemble, or otherwise derive source code, underlying models, algorithms, or trade secrets from the Services, except as permitted by applicable law that cannot be contractually waived.
Unauthorized resale. Resell, sublicense, distribute, or otherwise make the Services available to any third party without SelinAI's prior written authorization or except as expressly permitted in a Service Agreement.
Input unauthorized confidential data. Submit or transmit a third party's confidential, proprietary, or personally identifiable information into the Services without that party's express authorization and appropriate legal basis for doing so.
Unreviewed professional advice. Use AI-generated outputs as the final, unreviewed basis for providing legal, medical, financial, psychological, or other regulated professional advice to any person, without first having a licensed professional review and validate those outputs.
Interfere with the Services. Introduce malware, engage in denial-of-service attacks, attempt unauthorized access to SelinAI's systems, or otherwise interfere with the integrity or performance of the Services.
Misrepresent outputs. Represent AI-generated outputs as human-authored content in a manner that is deceptive or that violates applicable law or professional standards.
SelinAI reserves the right to investigate and take appropriate action against any violation of this policy, including suspension or termination of access and referral to law enforcement.
6. AI-Specific Disclaimers
This section is critical. Please read it carefully.
SelinAI's Services incorporate artificial intelligence and machine learning technologies. You acknowledge and agree to the following:
6.1 Probabilistic Nature of AI Outputs. AI outputs are generated by statistical models and are inherently probabilistic. Outputs may be inaccurate, incomplete, outdated, internally inconsistent, or may not reflect the most current facts, law, or professional standards. SelinAI does not guarantee that any AI-generated output is correct, complete, or suitable for any particular purpose.
6.2 Not Professional Advice. Nothing in any AI-generated output constitutes legal, medical, financial, investment, accounting, psychological, or any other form of licensed professional advice. AI outputs are informational tools only. You should consult a qualified, licensed professional before making any decision based on AI-generated content.
6.3 User Responsibility to Review and Validate. You are solely responsible for reviewing, validating, and exercising independent judgment with respect to any AI-generated content before acting on it. SelinAI bears no responsibility for decisions made based on AI outputs that you have not independently reviewed and validated.
6.4 No Sole Reliance for Consequential Decisions. You must not rely on AI-generated outputs as the sole or primary basis for any consequential decision, including but not limited to decisions affecting health, safety, legal rights, financial position, or the rights or interests of others.
6.5 No Guarantee of Accuracy. SelinAI expressly disclaims any warranty, representation, or guarantee regarding the accuracy, reliability, timeliness, or completeness of AI-generated outputs.
6.6 Model Changes. SelinAI and its third-party model providers may update, replace, or modify underlying AI models at any time, which may affect the nature or quality of outputs.
7. Intellectual Property
7.1 SelinAI IP. SelinAI retains all right, title, and interest in and to: (a) the Services and platform, including all underlying code, architecture, and infrastructure; (b) all proprietary AI models, algorithms, and machine learning methodologies used to deliver the Services; and (c) all tools, frameworks, methodologies, and know-how developed or used by SelinAI prior to or independently of any engagement ("Background IP"). Nothing in these Terms or any Service Agreement transfers ownership of SelinAI's Background IP to you.
7.2 Client Data. You retain all right, title, and interest in and to data, content, and materials that you submit to the Services ("Client Data"). You grant SelinAI a limited, non-exclusive license to process Client Data solely to the extent necessary to provide the Services to you.
7.3 Deliverables. Ownership of custom deliverables developed specifically for you (such as custom software, integrations, or applications) is governed by the applicable Service Agreement. In the absence of a written Service Agreement addressing ownership, SelinAI retains all rights in such deliverables and grants you a limited, non-exclusive license to use them for your internal business purposes.
7.4 Feedback. If you provide SelinAI with suggestions, ideas, or feedback regarding the Services, you grant SelinAI a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without obligation to you.
8. Data and Privacy
Your use of the Services is subject to SelinAI's Privacy Policy, which is incorporated into these Terms by reference. You grant SelinAI the right to collect, process, store, secure, maintain, support, and use Client Data only as necessary to provide the Services, operate and protect the Services, comply with applicable law, and fulfill any applicable Service Agreement or data processing addendum. SelinAI will not use Client Data to train general-purpose AI or machine learning models for SelinAI's own commercial benefit unless expressly authorized in a signed agreement.
You represent and warrant that: (a) you have all rights, consents, and legal bases necessary to submit Client Data to the Services; (b) your submission of Client Data does not violate any applicable law, regulation, or third-party agreement; and (c) Client Data does not include any personal data for which you lack a valid legal basis to process.
For engagements involving the processing of personal data subject to applicable privacy laws (such as GDPR or applicable U.S. state privacy laws), the parties shall execute a data processing addendum as required.
9. Fees and Payment
Fees for the Services, where applicable, are set forth in the applicable Service Agreement or order form. Payment terms, invoicing, late payment consequences, and related terms are governed by that Service Agreement. SelinAI reserves the right to suspend access to the Services for non-payment in accordance with the terms of the applicable Service Agreement.
10. Disclaimers of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, SelinAI expressly disclaims all warranties, including but not limited to:
- Any implied warranty of merchantability, fitness for a particular purpose, or non-infringement;
- Any warranty that the Services will be uninterrupted, timely, secure, or error-free;
- Any warranty that defects or errors will be corrected;
- Any warranty regarding the accuracy, reliability, or completeness of any outputs, results, or content generated through the Services, including AI-generated content.
No advice or information, whether oral or written, obtained from SelinAI or through the Services will create any warranty not expressly stated in these Terms.
11. Limitation of Liability
11.1 Cap on Liability. To the fullest extent permitted by applicable law, SelinAI's total aggregate liability to you arising out of or related to these Terms or the Services — whether based on contract, tort, negligence, strict liability, or any other theory — shall not exceed the total fees actually paid by you to SelinAI in the three (3) calendar months immediately preceding the event giving rise to the claim.
11.2 Exclusion of Consequential Damages. In no event shall SelinAI be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or cost of substitute services, even if SelinAI has been advised of the possibility of such damages.
11.3 AI Output Liability Disclaimer. SelinAI shall have no liability whatsoever for any loss, damage, or harm arising from your reliance on, use of, or inability to use AI-generated outputs, including any errors, inaccuracies, or omissions in such outputs. You assume all risk associated with the use of AI-generated content.
11.4 Essential Basis. The parties acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. SelinAI would not provide the Services without these limitations.
11.5 Exceptions. Nothing in these Terms limits liability that cannot be excluded by applicable law, including liability for gross negligence, willful misconduct, or fraud.
12. Indemnification
You agree to defend, indemnify, and hold harmless SelinAI and its members, managers, officers, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your violation of these Terms or any applicable law or regulation;
- Your misuse of the Services or any AI-generated outputs, including use for any purpose not authorized under these Terms;
- Any third-party claim arising from your use or distribution of AI-generated outputs, including claims that such outputs caused harm or were used in violation of professional standards;
- Your submission of Client Data that infringes upon or violates any third party's rights or applicable law; or
- Any negligent or wrongful act or omission by you in connection with the Services.
SelinAI will: (a) promptly notify you of any claim for which it seeks indemnification; (b) give you reasonable control over the defense and settlement of such claim (provided that you may not settle any claim that imposes obligations or admissions on SelinAI without SelinAI's prior written consent); and (c) provide reasonable cooperation in the defense of the claim at your expense.
13. Term and Termination
13.1 Term. These Terms are effective as of the Effective Date and continue until terminated as set forth herein.
13.2 Termination by SelinAI. SelinAI may, in its sole discretion, suspend or terminate your access to the Services, with or without prior notice, if you materially breach these Terms and fail to cure such breach within ten (10) days of written notice (if the breach is capable of cure), or immediately for breaches that are not capable of cure.
13.3 Discontinuation by User. You may stop using the Services at any time. Any fees owed under an applicable Service Agreement remain due and payable upon termination.
13.4 Effect of Termination. Upon termination: (a) all licenses granted to you under these Terms immediately terminate; (b) you must cease all use of the Services; and (c) each party will return or destroy the other party's confidential information as required by any applicable Service Agreement. Termination does not relieve you of any payment obligations that accrued prior to termination.
13.5 Survival. Sections 6, 7, 10, 11, 12, 15, and any other provisions that by their nature should survive, will survive termination of these Terms.
14. Modifications to These Terms
SelinAI reserves the right to modify these Terms at any time. We will provide at least 30 days' advance notice of material changes by: (a) posting the updated Terms at the URL where these Terms are hosted; (b) updating the "Last Updated" date; and (c) where practicable, notifying you via email or in-product notice.
Your continued access to or use of the Services after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to any modification, your sole remedy is to discontinue use of the Services prior to the effective date of the change.
15. Governing Law and Dispute Resolution
15.1 Governing Law. These Terms and any dispute arising out of or related to them or the Services are governed by the laws of the State of Iowa, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
15.2 Informal Resolution. Before initiating formal dispute resolution, the parties agree to attempt to resolve any dispute informally by contacting SelinAI at [email protected]. The parties will negotiate in good faith for a period of at least thirty (30) days before proceeding to arbitration.
15.3 Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services — including any question of arbitrability — shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Des Moines, Iowa. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
15.4 Class Action Waiver. YOU AND SELINAI EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. All disputes must be brought in an individual capacity.
15.5 Exceptions. Either party may seek emergency or interim injunctive or equitable relief from a court of competent jurisdiction in Polk County, Iowa to prevent irreparable harm pending arbitration, without waiving the right to arbitrate.
16. General Provisions
16.1 Entire Agreement. These Terms, together with any applicable Service Agreement and the Privacy Policy, constitute the entire agreement between you and SelinAI regarding the Services and supersede all prior agreements, representations, and understandings.
16.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
16.3 Waiver. SelinAI's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
16.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without SelinAI's prior written consent. SelinAI may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
16.5 Notices. All legal notices to SelinAI must be sent in writing to the contact information below. SelinAI may send notices to you via email to the address associated with your account.
16.6 Force Majeure. Neither party shall be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, war, terrorism, governmental action, internet outages, or third-party service failures.
16.7 No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights.
17. Contact Information
If you have questions about these Terms, please contact us at:
SelinAI LLC Windsor Heights, Iowa Website: https://selin-ai-tech.com Email: [email protected]
These Terms of Service were last updated on September 23, 2026 and are effective as of September 23, 2026.